RÉSUMÉ · TARGET ROLES · Staff or Senior Product Designer roles

Eric Parks

Senior Product Designer · Product Strategy · Experience Systems · Cross-team Leadership

Charlotte, NCparksed24@gmail.comlinkedin.com/in/eric-parks24

PROFILE

Designer with 12+ years across visual, brand, and digital product work. Leads cross-functional initiatives from early product questions through launch, combining strategy, interaction design, prototyping, and implementation.

SEP 2023–PRESENT

Senior Product Designer

Red Ventures · Charlotte, NC

  • Walmart+ Live Better: Found an overlooked audience and turned the insight into the pricing story and acquisition experience. Produced 83K conversions over control and 33K new subscriptions.
  • Led a four-designer workstream to create shared templates and rules for 500+ programs with content, analytics, and engineering. Cut page-design time by up to 75% and supported 10× more testing.
  • Defined and shipped Frontier Guided Discovery from recommendation logic and live pricing through the component system, engineering partnership, and QA; increased cart traffic 26%, conversion 6%, and add-on attachment 5%, with two additional businesses adopting the model.
  • Found unassigned operational and commercial problems, mapped the records and workflows behind them, and built working products for experimentation operations and Cars.com dealer decisioning using AI-assisted development.
  • Defined HEN’s learner promise and applied it across the identity, public site, personalized dashboard, decision tools, editorial voice, AI guidance, and a shared brand hub.
  • Used working prototypes to bring product, content, analytics, engineering, partners, and leadership into decisions before the direction was fixed; stayed through QA, launch, and iteration.
  • Coached junior and mid-level designers through critique and project work, with an emphasis on clearer decisions, stronger craft, and follow-through.
JUN 2021–SEP 2023

Visual Designer

Red Ventures · Charlotte, NC

  • Designed and systematized conversion experiences for national consumer brands, combining interaction design, content hierarchy, visual craft, and experimentation.
  • Created reusable modules that accelerated the path from strategy to testing.
NOV 2019–SEP 2023

Product & Brand Designer / Owner

Parks Design Co. · Remote

  • Ran product, UX/UI, brand, and web work for startups and small businesses.
  • Led discovery and strategy through client communication, production, and delivery.
NOV 2017–FEB 2019

Graphic Designer

Movement Mortgage · Fort Mill, SC

  • Built a visual and operational foundation in regulated finance.
  • Improved workflows, quality control, and delivery across digital and campaign work.
MAY 2017–NOV 2017

Visual Designer

Atypic · Charlotte, NC

  • Visual Designer in a multidisciplinary agency environment.
FEB 2014–MAY 2017

Production Manager / Designer

Howell, Liberatore & Associates · Elmira, NY

  • Led studio operations across higher education, healthcare, finance, and technology.
  • Improved production workflows, documentation, quality control, and delivery.

CAPABILITIES

  • Product strategy
  • Product discovery
  • Growth experimentation
  • Experience systems
  • Interaction design
  • Information architecture
  • Personalization
  • Rapid prototyping
  • Cross-team influence
  • Accessibility
  • Critique facilitation
  • Design mentorship
  • AI-assisted product development

TOOLS

  • Figma
  • FigJam
  • Adobe Creative Cloud
  • ChatGPT
  • Codex
  • Claude
  • Cursor

EDUCATION

Mansfield University of Pennsylvania · Bachelor of Science, Graphic Design · 2013